Working Tax Credits

Working Tax Credits

Product Information


34 Timber Close

St Austell


PL25 5NZ

07 March 2018

N/I Number: ** ** ** ** *


Your Ref: CP03Group5Team5NM


Dear Ms Natalie Mount, Customer Processing Officer.

Thank you for your letter dated 09 February 2018 regarding "We have made a decision about your overpayment."

I regret I do not understand your reasoning.

If I was not entitled to the WTC payments you made from 21 July 2016 to 27 July 2016 why did you make the payments having been instructed of the change of circumstances on 04 July 2016?

You also do not explain why the amount of “overpayment” from 21 July 2016 to 27 July 2016 is “now” £125.46 when my last weekly payment of WTC on 27 July 2016 was only £50.91. “Now” suggests you have since invoked a penalty of nearly £75.00 for an “overpayment” of your making.

You are aware I paid the “overpayment” on 02 January 2018 under protest and which remains to be the case despite your vague letter. I request a review of your decision because clearly something is not right.

I apologize for the delay but I have been unwell.

Yours sincerely


Geoff McLaughlin


Price: 0.00

Product Code: WTC01